The Emerald Pantry operates and fulfills orders from Monday to Friday, from 9:00 AM to 6:00 PM. Orders placed after 4pm Pacific on Friday or placed on Saturday will be shipped coming Monday. Orders placed on Sunday will be fulfilled either Monday morning or Tuesday, dependent upon order volume. Our extended hours during the holiday season are from 9:00 AM to 7:00 PM Monday through Saturday. However, fulfillment and shipping rules still apply.

The concierge phone service at The Emerald Pantry is a personalized service where customers can speak directly to a knowledgeable representative to receive customized recommendations, place orders, or inquire about specific products. This service is available to all customers, whether you are a first-time shopper or a long-time patron of The Emerald Pantry. Our friendly and experienced concierge team is dedicated to providing a seamless and exceptional shopping experience, and they are happy to assist with any inquiries or requests you may have. Whether you need help selecting the perfect luxury food item or are looking for a thoughtful gift, our concierge phone service is here to cater to your needs and ensure that you find exactly what you're looking for. Simply reach out to our dedicated concierge team via phone, and they will be delighted to assist you with all your luxury food and gift needs.

The Emerald Pantry is an upscale food and gift e-commence based shop that specializes in providing high-quality, gourmet food items and unique gift options. We offer a curated selection of specialty foods, including olive oils, vinegars, fine chocolates, rare spices, and premium beverages such as tea and coffee. Additionally, we feature a range of carefully selected gifts such as elegant kitchenware, custom gift baskets, and luxurious food and wine accessories, as well as curated pieces from local artisans. Our mission is to provide an exceptional shopping experience by offering a blend of exquisite products and personalized service for those seeking the perfect gourmet indulgence or luxury gifts. At The Emerald Pantry, we strive to delight our customers with exceptional quality and attention to detail, ensuring a truly unforgettable experience.

E-mail: EmeraldPantryShop@gmail.com Phone: 424-274-7704 or visit us during our in-person events.

Short Answer: No. Long Answer: We do not have an open to the public location. We do, however, have occasional pop-up stores at various locations throughout the year. Customers can also request private tasting, parties or pop-up locations.

At The Emerald Pantry, "Emerald Cuts" refer to our practice of adjusting prices to reflect the current market value of our luxury gift items. This means that prices may fluctuate up or down based on the current price of the item. We strive to ensure that our customers receive fair and competitive pricing for the exquisite and timeless gifts they choose from our store. With "Emerald Cuts," you can trust that you are getting the best value for your investment in luxury gifting. When a price has been adjusted, it will have a ribbon noting the price adjustment. The item's description may or may not make note of this price change as well.

At The Emerald Pantry, we take great pride in offering a curated selection of upscale luxury food and gift items. Our inventory is regularly reviewed and replenished to ensure a fresh and diverse range of products for our customers. We receive new shipments on a monthly basis, to ensure we have take in account our carbon footprint. Items may be per-ordered (and will be shipped same day or next day our shipment arrives.) If an item is out of stock and needed quickly, we ask that our customers use our concierge phone services for special ordering.

At The Emerald Pantry, we take pride in providing efficient and timely order fulfillment. The duration for order fulfillment can vary depending on the items ordered and their availability. Generally, orders for in-stock products are processed and fulfilled within 1-3 business days. If any items are out of stock or require customization, the fulfillment timeline may be longer. We strive to keep our customers informed about the status of their orders and provide realistic estimates for fulfillment. Once your order is ready for shipment or pickup, you will receive a notification with the relevant tracking or pickup details. If you have specific delivery or pickup requirements, please feel free to reach out to our customer service team, and we will do our best to accommodate your needs. Thank you for choosing The Emerald Pantry for your upscale food and gift needs.

Free Shipping code. Newsletters for Members with Exclusives. In-Person & Phone Concierge pricing at 10% (excludes membership renewals). Special Bulk Rate Exclusive Events & Invites Free New Product Samples, when available. 1,000 Emerald Points The Ruby Club is by invite only. Must have an active Emerald Club membership. No additional fee to join! Members will a receive personalized codes for online checkout. These coupons are exclusive to the pass-holder only. (We do check and orders placed by anyone other than the pass-holder will be canceled). Memberships are non-transferable.

All the same benefits of The Emerald Club and The Ruby Club but better! Free Expedited Shipping (on all orders). In-Person & Phone Concierge pricing at 20% (excludes Membership renewals). Special Bulk Rate (near cost rates). Priority invites to exclusive events. Free full size new product samples. 2,000 Emerald Points One (1) Free Mystery Lottery Draw - Yearly (with Membership renewal) The Tanzanite Club is exclusively invite only. To qualify: Customers must have purchased and currently hold an Emerald Club membership. Have consistently purchased at least $50 dollars each month or purchased in bulk. Pay the new Membership fee: $110 (Emerald Club membership will subtracted from fee). Tanzanite Club members receive exclusive personal codes to use during online checkout. Codes used by anyone other then the membership holder shall be canceled. (WE DO CHECK) Club memberships are non-transferable.

The Emerald Club membership fee costs $55/yearly. The membership auto-renews and can be canceled at anytime. The Emerald Club includes free shipping via phone concierge services, annual catalogue access which contains exclusive items not always available on our website, in-person and phone discounts. Those with The Emerald Club membership are eligible to be invited to the Ruby Club, which boasts even more benefits and perks! Free Shipping code. Newsletters for club members with exclusives. In-Person & Phone Concierge pricing at 7% (excludes membership renewals). Exclusive Events & Invites. Club members receive a personalized code. These codes are exclusive to the pass-holder only. (We do check and orders placed by anyone other than the pass-holder will be canceled). Memberships are non-transferable.

By joining The Emerald Club, you will gain access to a range of exclusive benefits and privileges. These include discounts on our items, special offers and promotions, invitations to members-only events, preferential bulk rates, samples when available and complimentary shipping when placing orders through our phone concierge service. Membership in The Emerald Club allows you to enjoy a heightened level of service and access to unique products and experiences, reflecting our commitment to providing a luxurious and personalized shopping experience for our discerning customers. Free Shipping via phone concierge. Monthly Newsletters for Club Members with Exclusives. In-Person & Phone Concierge pricing at 7% (excludes Membership Renewals) Exclusive Events & Invites By request, members can choose to receive personalized codes for online checkout. These coupons are exclusive to the pass-holder only. (We do check and orders placed by anyone other than the pass-holder will be canceled). Memberships are non-transferable.

Emerald Rewards is our loyalty program designed to reward our valued customers for their continued support. For every purchase made at The Emerald Pantry, customers earn points that can be redeemed for exclusive discounts, free products, and other special perks. To use your Emerald Rewards, simply log in to your account on our website and navigate to the Rewards tab. There, you can view your points balance and see the available rewards you can claim. Once you've chosen the reward you'd like to use, simply click the "Redeem" button, and the discount or free product will automatically be applied to your next purchase. It's our way of thanking you for choosing The Emerald Pantry for all your luxury food and gift needs. Start earning and using Emerald Rewards today and enjoy the benefits of being a part of our exclusive community.